Refund Policy

At Tiny Knits, we want you to love your purchase. If you experience any issue with your order, please contact us and we will do our best to make it right.

For assistance, please contact:

[email protected]

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return:

• Items must be unused and in original condition

• Items must be returned in original packaging where possible

• Proof of purchase is required

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or personalized items

• Final sale or clearance items

• Gift cards

• Items damaged through misuse or normal wear

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.

We will review the case and offer a replacement, store credit, or refund when appropriate.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping fees, customs duties, import taxes, and handling charges are non-refundable unless required by law.

Order Cancellations

Orders may only be canceled within 12 hours of purchase.

After processing or shipment has begun, orders can no longer be canceled.

Lost or Delayed Packages

Tiny Knits is not responsible for shipping delays caused by carriers, customs processing, weather, or other factors outside our control.

If a package is confirmed lost in transit, please contact us and we will assist in resolving the issue.

Contact

For all refund or return inquiries, please contact:

Tiny Knits
[email protected]